CSR CROSSWORD

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Across
  1. 2. A WORK WE WANT TO REMOVE FROM OUR VOCABULARY
  2. 6. KEY WORDS WHEN BOOKING CLUB MEMBERFOR REPAIR CALL AFTER MENTIONING SERVICE FEE
  3. 9. HOW LONG ARE QUOTES ARE VALID
  4. 10. WHAT MAINTENANCE IS BI-ANNUALLY
  5. 11. WHEN AFTER HOURS START M-F
  6. 12. WHAT YOU NEED TO LOOK AT WHEN SCHEDULING AN INSTALL JOB
  7. 14. WHAT DO THE COLORS REPRESENT ON THE DISPATCH BOARD
  8. 16. WHERE YOUR NOTES GO AFTER CANCELING A CALL
  9. 18. BY WHAT RING SHOULD THE PHONE BE ANSWERED
Down
  1. 1. WHO ARE THE BESTEST SUPERVISORS EVER (FOR THE OFFICE)
  2. 3. WHAT TO TURN OFF WHEN ADJUSTING TECH TIMES
  3. 4. WHERE WE DO NOT DO PLUMBING
  4. 5. AN HVAC SYSTEM OVER 10 YEARS OR WATER HEATER OVER 7
  5. 7. WHAT NEEDS TO BE ADDED AFTER EVERY ADDED CALL
  6. 8. WHEN THEY HAVE ALREADY HAD A LICENSED COMPANY OUT THERE
  7. 13. WHAT YOU SHOULD CLICK AS SOON AS YOU ANSWER AN INCOMING CALL
  8. 15. WHO WE SENT RESTORATION CALLS TO
  9. 17. WHO IS FIRST POINT OF TRANSFER FOR A COMFORT ADVISOR
  10. 18. HOW MUCH IS IT PER ANY EXTRA UNIT ON A CLUB MEMBERSHIP (ANNUAL)
  11. 19. WHAT NEEDS TO BE CHANGED FOR EVERY ADDED CALL