CSR Refresher Training: Part 1 with Geissell and Tanya

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Across
  1. 2. Customer has requested order to be Intercepted back to the warehouse.
  2. 5. After consuming Miracle Whey, customer had severe stomach pains.
  3. 6. After trying the Dehydrated Dog Food, Fluffy started whining and threw-up.
  4. 7. Customer had to be hospitalized after consuming Astaxanthin, due to severe internal bleeding.
  5. 8. If the customer has used this method before, once it is received by the RMA team, the order will be processed right away.
  6. 9. Customer no longer needs PTS Parts purchased.
  7. 11. Can take take about 24-48 hours to clear.
Down
  1. 1. There's a SiteWide sale and customer cannot use their extension code.
  2. 3. In order to process the order, the customer's Driver's License number.
  3. 4. Refunding an order after 240 days of purchase date.
  4. 10. Krill Oil 90-Day Supply arrived with leaking capsules.