Customer

3. Empowering employees to be customer service heroes.
5. A tool to gauge customer sentiment and preferences.
6. Whose iconic tech brand is synonymous with innovation and customer experience?
7. The cornerstone of exceptional customer service.
11. The skill of maintaining long-term customer relationships.
14. The skill of anticipating and addressing customer issues proactively.
15. A tech wizard whose iconic brand is synonymous with innovation and customer experience.
17. This Bollywood underdog story celebrates a sales champion.

1. The emotional connection forged between a brand and its customers.
2. This book is a blueprint for creating insanely great customer experiences.
4. This visionary entrepreneur transformed online retail.
8. This online retail giant is obsessed with customer satisfaction.
9. This Indian conglomerate is renowned for its customer-centric philosophy.
10. The ability to deeply understand customer needs and wants.
12. A numerical measure of customer loyalty and advocacy.
13. The ultimate goal of every business: is to evoke this feeling in customers.
16. This entertainment giant prioritizes magical experiences for its customers.