Customer Analytics
Across
- 3. Which customer segmentation technique groups individuals with similar characteristics for targeted marketing or better service?
- 5. What term refers to customers who make frequent and high-value purchases, showing strong loyalty to a business?
- 9. Which type of analysis identifies product groupings based on patterns in customer purchases, often used in retail to optimize product placement?
- 10. Which analytical technique is used to evaluate customer behavior based on how often they buy, how much they spend, and when they made their last purchase?
- 11. What three factors are analyzed in RFM (Recency, Frequency, Monetary) Analysis?
- 12. What strategy is used to increase sales by bundling related products together, such as a “Back-to-school kit” promotion?
- 13. What is the technique that groups customers with similar purchasing behaviors into segments such as “Bargain Hunters” or “High-Spenders”?
- 14. What term refers to a business strategy that involves offering personalized deals to customers based on their past purchase behavior?
Down
- 1. What data mining technique is used to discover relationships between variables in large datasets, such as frequently bought items in retail?
- 2. What is the analysis called that identifies patterns of customers who frequently purchase products together, such as noodles and bottled water?
- 4. Which type of customer would most likely receive a VIP treatment or exclusive offers based on their frequent and high-value purchases?
- 6. What method groups customers based on their behavior, such as frequent buyers, occasional shoppers, or high spenders?
- 7. Which type of analysis identifies valuable customers by evaluating their recent, frequent, and high monetary purchases?
- 8. What is the purpose of cluster analysis in customer segmentation?
- 13. What term describes the marketing strategy where businesses suggest related items to customers to encourage additional purchases?