Customer Care

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Across
  1. 3. retention
  2. 6. hit & run
  3. 9. protecting our loved ones
  4. 10. transportation during loss
  5. 11. help loss ratio
Down
  1. 1. customer only has one policy
  2. 2. accident forgivenenss
  3. 4. calls to terminate - what do you do?
  4. 5. one car on the policy & total loss claim
  5. 7. better protection
  6. 8. five star rating