Customer Care Crossword

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Across
  1. 2. Second level support team
  2. 4. Rexall Rewards program
  3. 7. National Customer Service Week Theme
  4. 9. Project combining PharmaClik Rx and Nexxsys
  5. 10. Survey held once a year for employees
  6. 11. E-prescribing solution integrated with PharmaClik Rx
  7. 12. Last Customer Care Team Building activity
Down
  1. 1. New McKesson building street name
  2. 3. 'L' stands for what in iLEAD
  3. 4. Last virtual huddle theme
  4. 5. First Linkedin Learning course topic
  5. 6. Ticketing tool
  6. 8. The 'A' stands for what in iCARE