Customer Care Week

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Across
  1. 2. What color are batches in teller with issues?
  2. 6. Who’s approval is needed for freestyle+?
  3. 7. What new program do we use to open accounts?
  4. 8. What is another name for the IRA Dept?
  5. 9. Three letters at the end of your SCO login
  6. 12. What departments ext is 27770?
  7. 13. What can you write in place of a customers signature for an address change?
  8. 14. What term is commonly used for unposted transactions?
  9. 15. Who do levies get sent to from the branch?
  10. 18. What departments ext is 27716?
  11. 19. What is the RMD Age?
  12. 20. Who do we order cash from?
  13. 21. One of the two main types of IRA
  14. 22. Where do you process transactions in navigator?
  15. 23. Who is the third party IRA partner?
Down
  1. 1. What does HSA stand for?
  2. 3. What is another name for the IRC Dept?
  3. 4. What restriction code do you remove when activating?
  4. 5. What company services residential loans?
  5. 10. What website has access to all branch policy?
  6. 11. To view your screen we will ask you to go to the support “”
  7. 16. Not a bank but a “” POA
  8. 17. What is the name of the company that created our system?