Customer Concerns

12345678
Across
  1. 2. Where do you find the on call list?
  2. 3. What you need from Salesforce.
  3. 4. What happened when the field does not respond
  4. 6. What information is enough to close many of the Customer Concerns?
  5. 7. After which escalation is the Concern turned over to Ops Support?
  6. 8. Abbreviation for Customer Concerns
Down
  1. 1. Who bridges the gap between Customer Service and the field?
  2. 5. Software used to create Customer Concerns?