Customer Day

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Across
  1. 6. Going above...
  2. 8. At the heart of what we do
  3. 9. What we want to achieve
  4. 10. Acknowledgement
  5. 11. Undergoing an occurrence which could leave an impression
Down
  1. 1. Our plan for the day
  2. 2. Understanding our customers by putting ourselves in their...
  3. 3. Sharing ideas to stimulate success
  4. 4. Someone who supports or recommends
  5. 5. Participation and involvement
  6. 7. A mirror, or the opportunity to pause and think