Customer Experience Fun Center

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Across
  1. 4. Someone who pays for goods or services
  2. 5. the dead: A collection of spells and prayers that Egyptians studied to obtain life after death
  3. 7. To divide into shares and deliver the shares to different people
  4. 8. A great stone tomb built for an Egyptian pharaoh
  5. 11. A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement
  6. 12. A government by religious leaders
  7. 15. Transmit Information
  8. 17. The opportunity to pay a bill late without having services shut off is an
  9. 18. A pharaoh who had the Great Pyramid constructed for his burial
  10. 20. Ruled Ancient Egypt
  11. 21. If the caller is upset, stay
  12. 22. Hear with intention
  13. 24. Watch your ______ when speaking to customers
  14. 27. The process of treating a body to keep it from decaying
Down
  1. 1. To be present continuously or have a home in a particular place
  2. 2. Important or significant
  3. 3. Recognize with gratitude; be grateful for
  4. 6. kingdom: A period of Egyptian civilization from around 2600 B.C. until about 2200 B. C.
  5. 9. A form used in making a request
  6. 10. Work done by one person or group that benefits another
  7. 13. Service: always provides this to the customers.
  8. 14. A government official
  9. 16. A life believed to follow death
  10. 19. Being of service or assistance
  11. 23. When a customer's service is not working we submit a ____ ticket
  12. 25. A body that has been preserved so it will not decompose
  13. 26. Another word for work