Customer happiness centers crossword

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Across
  1. 5. The criteria that assesses branch studies results
  2. 6. the number of branches that are currently implementing TISSE and 7 stars assessment
  3. 7. What is the name of employees criterion In the International Standard for service Excellence?
  4. 8. The project that Excellence Division is currently implementing about International Standards for Service Excellence (TISSE), Dubai Model and 7 stars
  5. 9. The first criterion under Policies
Down
  1. 1. The promise to our customers
  2. 2. The criteria in which the standards implies to have visual format
  3. 3. What is the name of location criterion as referred in International standards for Service Excellence
  4. 4. the way we greet our customers
  5. 10. How many processes are under Main customer services processes criteria 2.4