Customer Service

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Across
  1. 5. should be set on every dent and ding claim
  2. 8. rental coverage typically starts on the ________ day of the rental
  3. 9. mechanical warranty that covers rental for covered repairs
  4. 11. service if the keys are locked inside the member’s vehicle
  5. 13. department that handles overrides
  6. 14. department that handle accident medical expense
  7. 15. $50 towing
  8. 16. 25 miles of towing
  9. 18. name of dealer where we cover eyesight calibration per red notes
  10. 20. in most cases for dent we cover $75 per _________
  11. 21. usually the amount of hours that must elapse to be eligible for service
Down
  1. 1. considered a comprehensive loss
  2. 2. type of rental where the member must be 250 miles away from home
  3. 3. process of recovering money for loss where our insured is not at fault
  4. 4. This company has a 72hr rule before mbr is eligible for service after purchasing the policy
  5. 6. department that handles damages by our providers
  6. 7. must be generated in all BIT dent and windshield claims
  7. 10. requested if member disputes coverage
  8. 12. equivalent to a dollar bill
  9. 17. left quarter panel
  10. 19. gone on arrival