Customer Service

12345678910
Across
  1. 3. I will seize opportunities to ensure that my customers feel valued, cared for, and respected
  2. 5. "Crush, this is Nemo and was admitted here for a shark bite. He will go to the OR in the morning."
  3. 7. "Crush and I will be doing bedside shift report, and it should take no longer than 5 minutes. Is that okay?"
  4. 8. I will meet and try to exceed our customer's expectations
  5. 9. "Do you have any questions, Nemo or Marlin? Okay, well thank you for letting me take care of you today."
  6. 10. "Good evening, Nemo (patient) and Marlin (father). How was your day?"
Down
  1. 1. I will act professionally and maintain a neat appearance at all times
  2. 2. I will show courtesy and concern to all my customers
  3. 4. "I know I took care of you guys last night, but my name is Dory."
  4. 6. I will commit to do the thing even when no one is watching