Customer Service

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Across
  1. 3. Trustworthy or of performing consistently well
  2. 5. Knowledge or perception of a situation or fact
  3. 8. An itemized document
  4. 9. Fulfillment of one’s debt or obligation
  5. 11. Principles, values or a form of conduct
  6. 12. Where electronic records as stored
Down
  1. 1. Standard of something as measured as excellence
  2. 2. The action or process of carrying out or accomplishing an action, task, or function
  3. 4. Working with others as one
  4. 6. A listing of items of debit and credit
  5. 7. An act of assistance
  6. 10. The quality of being honest and having strong moral principles; moral uprightness