Customer Service 2024

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Across
  1. 2. Placed on water meters when disconnected
  2. 8. Prepay metering program
  3. 9. My middle name
  4. 10. Color of meter seal for opt out customers
  5. 13. This room has meetings every other Monday
  6. 14. The second morning drop box
  7. 16. When several meters lose power or water
  8. 17. AMI meter reads go directly to a ____
  9. 23. Important to monitor on DNP days
  10. 25. Another term for yard light in NISC
  11. 26. We use these to measure usage
  12. 28. Irrigation bills between ___ and September
  13. 29. The $1.07 fee on most bills
  14. 30. Net meters are required for this system
  15. 32. Color of net meter seal
Down
  1. 1. In-person commercial applicant card
  2. 3. Bill pay option at 6 locations
  3. 4. Assistance agency only open Thursdays
  4. 5. Continuous Service works good for a ____
  5. 6. Color indicating $150 deposit
  6. 7. Budget accounts are recalculated in ___
  7. 10. Our average pay program
  8. 11. Can be replaced if rotten
  9. 12. The C of PLC
  10. 15. Our old CIS system
  11. 18. Customer who do not want AMI may ___ out
  12. 19. Orcom path to find a customer SSN
  13. 20. Always audit when taking this form of payment
  14. 21. Most common reason for high water bill
  15. 22. Office manned on Wednesdays only
  16. 24. Began offering this utility in 1990
  17. 27. IVR payments are made by ____
  18. 28. Older meter style with clock dials
  19. 31. How many years a commissioner term is