Customer service

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Across
  1. 3. A communication that you use your mouth
  2. 7. When customers are not happy they put in
  3. 9. The opposite of offline
  4. 10. Talking to customer not face to face
  5. 12. Companies communicate with customers
  6. 15. Amy is
Down
  1. 1. How we treat customers
  2. 2. Dealing with customers in shops
  3. 4. Staff complete tasks in a timely manner are
  4. 5. You use your ears to
  5. 6. When a customer is treated well they are
  6. 8. A form of communication with no speech
  7. 11. Staff do this to meet customer satisfaction
  8. 12. Unsatisfied customers are this
  9. 13. Jennifer is
  10. 14. Communicating with customers online