Customer Service

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Across
  1. 1. __ is created when customer continues to come back to your shop or restaurant
  2. 3. _____ approach is used to encourage customer to be interested in your product
  3. 5. Being _____ is one characteristics of quality customer service
  4. 6. ____ sale is when customers make purchase for their products.
Down
  1. 1. __what business tends to do to make customer feel happy and satisfied.
  2. 2. ______ process is about helping customer decide on a purchase.
  3. 4. staff must be able to handle customer _____ patiently.