Customer Service

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Across
  1. 4. Verbal Communication Style
  2. 6. Verbaal Communication style
  3. 7. Employability Attribute
  4. 8. A collective group of customers that are served by a specific retailer
  5. 9. Displaying a positive attitude in the workplace
Down
  1. 1. This company's $800 billion in lost sales
  2. 2. What is the main key action when dealing with a customer
  3. 3. Verbal Communication Style
  4. 5. How any steps in the Customer Service Recovery Process
  5. 10. Verbal Communication style