Customer service
Across
- 5. Many customers have a …............. before they buy a product.
- 8. The cost of …............. can damage a company’s reputation.
- 10. A quick …............. can prevent customer frustration.
- 11. The company promises to offer a …............. within 24 hours.
- 12. Many customers prefer online …............. instead of phone calls.
- 13. A good customer …............. leads to positive reviews.
Down
- 1. All information is available on the company ….............
- 2. Customer …............. increases when problems are solved quickly.
- 3. Customers often contact brands through …............. media.
- 4. The support agent will explain the …............. in simple language.
- 6. Fast …............. times make customers feel valued.
- 7. If something goes wrong, customers should …............. a problem immediately.
- 8. The company encourages users to get …............. after each purchase.
- 9. Customer …............. is available every day of the week.