Customer Service

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Across
  1. 2. quickest way to get a hold of customer service
  2. 3. another word for substitute transportation
  3. 6. what does RSA stand for
  4. 7. another word for approved
  5. 9. MRV, MRR, DL1 are examples of these
  6. 12. "Yes! The starter is _ _ _ _ _ _ _ _ for coverage"
  7. 14. the system we view claims details on
  8. 15. the customer pays up front and submits this to us for review
Down
  1. 1. oil changes, and tire rotations are 2 examples of this
  2. 4. our department
  3. 5. where we view contract details
  4. 8. the requirement to return to the selling dealer
  5. 10. who we work with at shops
  6. 11. status of claim when its not covered
  7. 13. engine, transmission, front, and rear wheel drive