Customer Service and Sales

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Across
  1. 1. questions with yes or no answers
  2. 4. conscious/ unconscious gestures and movements to express intentions
  3. 6. company brands reflects the benefits of doing business with them
Down
  1. 1. the way a company's employees interact with each other
  2. 2. series of lines read, used in retail
  3. 3. overall impression of a company
  4. 5. selecting and purchasing merchandise
  5. 6. commercials produced for television and radio