Customer service and sales

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Across
  1. 5. A detailed list of products or services with pictures/prices
  2. 7. things said to encourage you to buy something
  3. 8. an excessive claim in advertising
  4. 9. box or packet that a product is sold in
  5. 10. highlighting a product/service through paid broadcasting
  6. 12. a paper proving that a product has been received
  7. 13. money in exchange to advertise at events
  8. 14. something that is very popular for a short time
Down
  1. 1. a reduction in price on a product or service
  2. 2. Say publicly that you support something
  3. 3. people/companies that want to do better than you
  4. 4. send goods abroad / to another country
  5. 6. more expensive,appealing to the wealthy section of the market
  6. 7. place where a product is sold directly to the public
  7. 11. The name of a well known product (ex. Nike, McDonald's, etc.)