Customer Service Appreciation

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Across
  1. 3. A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement
  2. 4. Someone who has won first place in a competition
  3. 9. The act of giving hope or support to someone
  4. 12. Agency. known to shoot for the stars
  5. 13. Transmit information
  6. 15. The ____ before the storm
  7. 16. Closest star to the Earth
Down
  1. 1. Hear with intention
  2. 2. Work done by one person or group that benefits another
  3. 5. Recognize with gratitude; be grateful for
  4. 6. The stars of the Stars and Stripes meaning
  5. 7. Lend a hand
  6. 8. Contentment
  7. 10. Take one for the ____
  8. 11. Good-natured tolerance of delay or incompetence
  9. 13. Someone who pays for goods or services
  10. 14. Scientific term for 'shooting stars'