Customer Service Ch 6

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Across
  1. 3. .08 is the ________ blood alcohol level considered to be "impaired?"
  2. 5. place settings should washed, rinsed, and ______ before use.
  3. 6. What should a guest do with wine after the server has opened it at the table?
  4. 8. This kind of meeting is held before service and helps reduce any miscommunications
  5. 10. What is the acronym for "blood alcohol content?"
  6. 11. What temperature for storing wine is between 65 and 70 degrees Farenheit?
Down
  1. 1. Who should inform the Chef that a customer has a food allergy?
  2. 2. What type of dining room service is also known as "family style?"
  3. 4. Linens, tableware, and glassware are all considered "_________" to the front of the house staff
  4. 6. a nickname for a takeout order
  5. 7. what type of alcoholic beverage is flavored with flowers?
  6. 9. this type of dining room service involves the use of warming carts.