Customer service crossword

12345678910
Across
  1. 3. What the business sells as well as a service
  2. 5. If a customer is unhappy with a product they return it and expect a ...
  3. 6. The business could lay out cones to tell the customer it is slippery, for the customers
  4. 7. This will be handed in if there is a problem with something to do with the business
  5. 8. What the staff should be like to a customer
  6. 10. What the business hopes to get a good one of
Down
  1. 1. This is how the uniform should look on a staff member
  2. 2. What a customer expects from a product or service
  3. 4. These people should be most important to the staff
  4. 9. This characteristic is expected all the time to customers