Customer Service Crossword

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Across
  1. 2. One of our TPA's
  2. 3. True or False we can give out reserves
  3. 5. Who we hire out to work locally
  4. 9. One of the founding brothers of NICO
  5. 10. We insure this type of policy
  6. 13. They send in a letter of rep
  7. 14. Amount of $ an insured is required to pay us as provided by policy
Down
  1. 1. What an insured needs to see their claims history
  2. 4. Who is out after hours company
  3. 6. What room did the first shareholders meeting take place
  4. 7. A coastal state
  5. 8. In WWII NICO was instrumental in devising a plan to streamline what in Omaha
  6. 11. One of the main customer service skills
  7. 12. Assigned Risk Solutions