Customer Service - Service Basics
Across
- 2. made with espresso and steamed milk
- 5. cup used to serve espresso
- 7. clothing worn to identify workers
- 9. employee processes the payment
Down
- 1. part of a meal served one at a time
- 3. spending money at a business
- 4. a group of tables in a restaurant assigned to a server
- 6. made by running hot water/steam through coffee
- 8. staff member that has the most contact with the customer
- 10. to extract flavors by placing in hot liquid