Customer Service Skills

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Across
  1. 4. being emotionally available
  2. 6. Customer needs help
  3. 9. being patient with a customer
  4. 10. persuading people
  5. 12. handling time well
Down
  1. 1. being a good resource
  2. 2. caring for customers
  3. 3. having knowledge
  4. 5. having communication skills
  5. 7. being able to feel for a customer
  6. 8. always positive
  7. 11. staying visible for customers