Customer Service Week

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Across
  1. 2. A term for the period of time a customer has to wait for service.
  2. 6. Service Week The week dedicated to celebrating exceptional customer service.
  3. 7. he quality of being polite and attentive to customers' needs.
  4. 8. A platform where customers can log and monitor their own tickets
Down
  1. 1. The act of addressing and resolving customer issues
  2. 3. Expectations A term for going the extra mile to make customers happy.
  3. 4. A software system used to manage customer interactions.
  4. 5. An acronym for the department responsible for assisting customers
  5. 7. A measurement of how satisfied customers are with a service