Customer Service Week 2021

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Across
  1. 4. to be aware of through sound
  2. 6. express gratitude
  3. 7. express regret for something that was done wrong
  4. 8. action of helping or doing work for someone
Down
  1. 1. perceive the intended meaning
  2. 2. a person or organization that buys services
  3. 3. understand, putting yourself in their shoes
  4. 5. say something in reply