Customer Service Week 2021

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Across
  1. 6. Train that carries the same commodity to a destination
  2. 8. Someone who drives the train
  3. 9. Used to be at the end of the train
  4. 10. A place to buy snacks
  5. 11. A department in the NSC
  6. 12. A car type for grain
Down
  1. 1. Joins railcars
  2. 2. Where railcars are switched between carriers
  3. 3. A refrigerated railcar or container
  4. 4. Pulls the train
  5. 5. Type of car
  6. 7. A department in NSC operations