Customer Service Week 2022

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Across
  1. 3. Metal top of the brush
  2. 5. place to refresh stamping instructions on order
  3. 6. customer specification diagram
  4. 7. cost of an item
  5. 9. routing system for emails
  6. 11. shipping company delivering our products
  7. 12. price and availability
  8. 13. Carbon composition designation
Down
  1. 1. Wire(s) that connect the brush to the terminal
  2. 2. Customer rating of HCP
  3. 3. Curved bottom surface of the brush
  4. 4. FAI is one type
  5. 8. Groove on the top of the brush
  6. 10. Insulation over the shunt wires