Customer Service Week 2023!

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Across
  1. 6. the ability to stay calm and accept a delay or something annoying without complaining
  2. 7. to join together two or more things
  3. 8. good at finding ways of doing things and solving problems, etc.
  4. 11. behaving in a kind and pleasant way because you like someone or want to help them
  5. 13. help or support
  6. 16. to analyze and solve serious problems for a company or other organization
  7. 17. doing something in a good, careful, and complete way with no waste of time, money, or energy
  8. 18. always behaving in the same way, or having the same opinions, standards, etc.
  9. 20. showing what you really think or feel
  10. 21. how much something is worth in money or other goods for which it can be exchanged
Down
  1. 1. dependable
  2. 2. the activity or process of expressing ideas and feelings or of giving people information
  3. 3. able to improve a particular situation
  4. 4. a strong feeling of excitement and interest in something and a desire to become involved in it
  5. 5. the fact of being responsible for your decisions or actions and expected to explain them when you are asked
  6. 9. the way that you think and feel about someone/something
  7. 10. the praise and honor that goes with a particular achievement or position
  8. 12. the quality of being able to change or be changed in order to deal successfully with new situations
  9. 14. to pay attention to someone/something that you can hear
  10. 15. committed
  11. 19. good at doing something, especially something that needs a particular ability or special training