Customer Service Week 2023

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Across
  1. 1. Name of our Company
  2. 2. Team that oversees obtaining past due balances
  3. 4. Which Region operates in Illinois, Indiana, Kentucky, Maryland, New Jersey, Pennsylvania, and Virginia?
  4. 8. Team that answers questions virtually
  5. 10. Another term for wastewater
  6. 11. Name of the Collections team supervisor
  7. 13. Where can you view the customer's meter readings by date?
Down
  1. 1. Location of the head office for Corix Group in the US
  2. 2. Acronym for the Oracle product we use in Customer Service
  3. 3. What is the name of the company that Corix is merging with?
  4. 5. What animal is in the Great Basin Water Co logo?
  5. 6. Name of our President and CEO
  6. 7. Phone system used in the call center
  7. 9. Where can I find information about a water outage reported in a specific area?
  8. 12. Acronym for the web portal