Customer Service Week 2024!

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Across
  1. 5. Being of service or assistance
  2. 7. A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement
  3. 8. Customers that put their services on vacation over the summer are called
  4. 9. The opportunity to pay a bill late without having services shut off is an
  5. 10. Work done by one person or group that benefits another
  6. 11. If the caller is upset, stay
  7. 12. Watch your __________when speaking to customers
Down
  1. 1. Transmit information
  2. 2. The first known use of a ___________was in 1885
  3. 3. A form used in making a request
  4. 4. Someone who pays for services
  5. 6. Hear with intention
  6. 9. Recognize with gratitude