Customer Service Week 2024

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Across
  1. 2. The ability to understand and share the feelings of customers.
  2. 4. Information provided by customers about their experience.
  3. 7. Assistance provided to customers to resolve their issues.
  4. 9. An event or activity to honor Customer Service Week.
  5. 10. The level of interaction and involvement between customers and service providers.
  6. 11. The act of solving a customer's problem or complaint.
  7. 13. Introducing new ideas or methods to enhance customer service.
  8. 14. Collaborative effort of a group to achieve a common goal in customer service.
Down
  1. 1. A measure of how happy customers are with a service.
  2. 3. The act of recognizing and valuing customer service efforts.
  3. 5. The quality of being outstanding or extremely good in service.
  4. 6. Acknowledging and rewarding employees for their hard work.
  5. 8. The process of teaching employees the skills they need for excellent customer service.
  6. 9. The process of sharing information effectively with customers.
  7. 12. Politeness in one's attitude and behavior toward customers.