Customer Service Week 2025

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Across
  1. 6. Worthy of confidence
  2. 7. Nothing-to-hide communication
  3. 8. “Have a ___ day!” sign-off word.
  4. 9. What you do when someone says “Cheese!”.
  5. 10. “In the customer’s shoes” understanding
Down
  1. 1. Acting before issues arise
  2. 2. Doing the right thing
  3. 3. “I’ve-got-this” mindset
  4. 4. Please-and-thank-you behavior
  5. 5. Listening with full focus