Customer Service Week '22

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Across
  1. 2. When customers rturn again and again, you've earned their _____.
  2. 8. Keep a _____ in your voice.
  3. 11. Coworkers and customer both deserve your ______.
  4. 12. Read details back to customers to be ____ you've heard the correct information.
  5. 13. We're proud to have you on our customer service _____!
  6. 14. Positive word of _____ is a great way to bring in new customers.
  7. 15. Having _____ for customers shows you care.
  8. 16. Impress customers and make them eager to _____ you to others.
Down
  1. 1. Remember: ______ are always right.
  2. 3. Customers appreciate it when you go ____ and beyond to help them.
  3. 4. ______ impressions are important. Be polite to customers no matter what.
  4. 5. Go the extra _____ for your customers.
  5. 6. Always try your _____ to solve customer problems.
  6. 7. Being a good _____ is an important aspect of communicating with customers.
  7. 9. Stressed at work? Take a few deep ______.
  8. 10. Don't be distracted, stay ______ on your customer.
  9. 12. Put yourself in the customer's ______.