Customer service week

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Across
  1. 3. tailoring products or services to individual customer preferences.
  2. 4. the ability to adjust to new conditions or changes.
  3. 5. the application of scientific knowledge for practical purposes.
  4. 6. the exchange of information and ideas between individuals or groups.
  5. 7. the introduction of new ideas, methods, or products.
  6. 8. a multichannel approach to sales that provides a seamless customer experience across all channels.
Down
  1. 1. achieving maximum productivity with minimum wasted effort or expense.
  2. 2. working together with others towards a common goal.
  3. 4. the use of technology to perform tasks without human intervention.