Customer service week

123456789101112131415161718192021222324252627282930
Across
  1. 2. Where do you log into the phones?
  2. 6. What is Christof Power's favorite movie?
  3. 7. Where do you log in for chat?
  4. 9. What is another name for D2L?
  5. 12. What is Amy Taylor's favorite food?
  6. 17. What is article 000014960?
  7. 18. What is Vern's favorite Holiday?
  8. 19. What article is 000015138?
  9. 21. Where should you be checking the status of your escalated cases?
  10. 23. What should an issue with grammical errors be escalated as?
  11. 24. Who is the 2nd shift supervisor?
  12. 25. What is Luis Resendez's dogs name?
  13. 27. What article is 000027557?
  14. 28. What does DI stand for?
  15. 29. Where do you post questions?
  16. 30. Who is the 1st shift supervisor?
Down
  1. 1. Where would updates be posted to?
  2. 3. What is Rushell's favorite movie?
  3. 4. What should you follow up on within 24hrs?
  4. 5. What is the new Integration called?
  5. 8. Who is the 3rd shift supervisor?
  6. 10. Who is the 3rd shift team lead?
  7. 11. What should you do with your computer after your shift?
  8. 13. What should you check daily?
  9. 14. What is only available to Canadian students?
  10. 15. Where do you clock in and out?
  11. 16. What should log in issues be escalated as?
  12. 20. Where do you check your schedules?
  13. 21. Who is the 1st shift team lead?
  14. 22. What should you be pulling from throughout your shift?
  15. 26. What does BB stand for?