Customer Service Week

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Across
  1. 1. The possibility of loss or damage.
  2. 5. The act of solving a customer's issue.
  3. 6. An entry recording an amount.
  4. 7. Information from customers used to improve service.
  5. 9. Trust allowing one party to provide resources to another party.
  6. 11. A contract of insurance.
  7. 14. A loan secured by real property.
  8. 16. A financial Institution.
  9. 17. Assistance provided to customers.
Down
  1. 2. The cost of borrowing money or the earnings of savings.
  2. 3. A person who helps others with financial advice.
  3. 4. Duration period of a loan or policy.
  4. 8. Request for payment under an insurance policy.
  5. 10. Understanding and sharing the feelings of customers.
  6. 12. Money lent to a borrower with interest.
  7. 13. The extent of protection provided by an insurance policy.
  8. 15. Assistance provided to customers.