Customer Service Week

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Across
  1. 4. Honor Commitments, never compromise ethics
  2. 6. These type of styles: Controlling, Analyzing, Promoting, Supporting
  3. 9. Build trust through collaboration
  4. 11. Walk in the shoes of the people we serve, and those with whom we work
  5. 12. You're at your best when you are up this type of elevator
  6. 14. Cast this shadow; what I do and permit is what I promote
Down
  1. 1. Take time to understand, assume this intent
  2. 2. These can affect your viewpoint and how you perceive situations
  3. 3. Invent the future and learn from the past
  4. 5. Bring new possibilities to focus with this lens
  5. 7. Climb this ladder to get results
  6. 8. Levels of listening, we want to listen to do this
  7. 10. Demonstrate excellence in everything we do
  8. 13. The acronym for how we can shape culture