Customer Service Week

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Across
  1. 3. letters
  2. 6. inquiring, seeking, exploring.
  3. 7. a appreciation, thankfulness, gratefulness
  4. 9. a person employed in an office or other establishment to greet visitors.
  5. 11. The removal of documents done on a routine basis.
  6. 13. a person or organization that you provide goods or services from a store or business for.
  7. 14. Medicaid for the aged, blind and disabled.
Down
  1. 1. a piece of information store in a computer.
  2. 2. a formal request for services from a person or organization.
  3. 4. a vinyl disc.
  4. 5. a person who answers phones for a company or switchboard.
  5. 8. a machine that examines the body through the use of imaging.
  6. 9. Securely send and receive documents electronically.
  7. 10. a needed skill for tactful handling of difficult customers.
  8. 12. an electronic filing system.