Customer Service Week - Crossword #2

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Across
  1. 2. Department responsible for developing, implementing, and managing pricing strategies
  2. 8. ZipCode Finder used for orders shipping from this plant
Down
  1. 1. ________Building Materials
  2. 3. Individuals who buy goods or services for personal use
  3. 4. Our CEO’s last name
  4. 5. Understanding and relating to a customer's feelings and concerns
  5. 6. Specific measurable objectives
  6. 7. ERP Platform