Customer Service Week - Crossword Puzzle

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Across
  1. 4. Capital of England
  2. 5. We are a Responsible international organisation,in managing and reducing the negative environmental impacts created through our activities worldwide. Therefore we are a ………. Organisation
  3. 8. Systematic investigation to establish facts or collect information on a subject
  4. 11. We recognise that the care and welfare of children is paramount and that all children have the right to equal protection from all types of harm or abuse. We give our priority to child …………………….
  5. 13. Number of main regions that the BC works
Down
  1. 1. We have 3 core areas of work, and one of them is
  2. 2. We want to ………… our customers
  3. 3. The world's leading test of English for higher education, immigration and employment
  4. 6. One of the UK – School exams that we conduct
  5. 7. The scientific study of all forms of human and animal behaviour
  6. 9. We make effective use of the differences and similarities between people. This is called ………..
  7. 10. We have 8 regions in the world, and BC sri Lankan belongs to the ……………….. Region
  8. 12. Our purpose : The British Council creates international opportunities for the people of the UK and other countries and builds ……….. between them worldwide.