Customer Service Week - Day 2

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Across
  1. 1. you sit on it
  2. 4. orange, apple, grapes, bananas
  3. 6. He trains
  4. 7. used if you need information put on paper
  5. 8. Used t measure your performance
  6. 10. used to access websites
  7. 12. allows you to see what is typed
  8. 13. hard twisted bread snack
  9. 15. it's typed upon
  10. 16. is read to keep you up to date
  11. 17. The person the attorney is working for
  12. 18. the state of being responsible for something
  13. 19. It identifies you and helps you gain office entry
Down
  1. 2. it covers you just in case of an accident
  2. 3. eliminates outside noise picked up on a microphone
  3. 5. feeling extreme sadness and hopelessness
  4. 8. can be a rodent, or a navigation tool
  5. 9. allow us to hear through other devices
  6. 11. several groups of people working together
  7. 14. it helps you gain knowledge in order to perform a task
  8. 17. the box you work in