Customer Service Week

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Across
  1. 3. to confront or defy boldly
  2. 4. a shout of approval or Italian for brave
  3. 8. to go beyond expectiations
  4. 9. to honor by festivities or deviation from routing
  5. 10. devoted to a specific purpose
  6. 11. an expression of gratitude
  7. 13. to accomplish forward motion
  8. 14. a new idea, method, or device
  9. 15. the act of acquiring skill, knowledge,and experience
  10. 17. to influence or encourage
Down
  1. 1. a group of people working togther for a mutual goal
  2. 2. uncommon or extraordinary
  3. 3. exchange of information between individuals
  4. 5. bonds made in the customer service department
  5. 6. process of entering computer system
  6. 7. contribution to the welfare of others
  7. 12. special notice or attention
  8. 16. state of mind