Customer Service

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Across
  1. 4. A degree of excellence
  2. 7. The passage of information between people or places
  3. 8. A person who purchases goods or services from someone else
Down
  1. 1. The opposite of loss
  2. 2. Someone who is of service and assistance
  3. 3. Someone who is kind, chatty and nice
  4. 5. A number of different types of things
  5. 6. To replace something with something else
  6. 7. The result of feeling discontent and faultfinding
  7. 9. To give something back