Customer Service

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Across
  1. 3. The law gives these to customers
  2. 5. The feeling customers get when they are happy with the customer service
  3. 6. Building up repeat business is an example of this
  4. 7. Another word for customer requirements
Down
  1. 1. A good first _ _ _ _ _ _ _ _ _ _ is important when dealing with customers
  2. 2. The different ways we interact with our customers
  3. 4. Hopes for good customer service