Customer service

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Across
  1. 4. an internal source of information
  2. 5. a customer who is directly connected to the organisation and usually works within the organisation
  3. 7. type of organisation that provides different products and services aimed at making a profit
  4. 8. something that could cause potential harm
Down
  1. 1. the foundation of a system of beliefs within an organisation
  2. 2. medium used to promote an organisation's products and services
  3. 3. a short statement that defines what an organisation is, why it exists and its reason for being
  4. 6. A type of customer